Home Care Agency Reminder System

Remind caregivers before every Clock-IN and Clock-OUT.Built only for home care agencies.

MyShiftReminder sends a text before each caregiver’s scheduled Clock-IN and Clock-OUT. If they do not reply, it follows up with a short phone call reminder — helping your agency reduce missed confirmations without adding another app.

Pricing starts at $4.00 per caregiver/month. Free 7-day trial. No credit card required.

Free 7-day trial No credit card Setup in 2 min
MyShiftReminder caregiver reminder service hero image

The Problem

Missed caregiver Clock-INs and Clock-OUTs create avoidable home care admin work

Every home care visit that starts without a Clock-IN — or ends without a Clock-OUT — can create payroll questions, EVV follow-up, and hours of admin work tracking caregivers down.

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Payroll Errors

Caregivers forget to Clock-IN and Clock-OUT. Your office may overpay, underpay, or spend hours reconciling visit records manually.

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Chasing Caregivers

Supervisors waste time calling and texting caregivers who have not confirmed Clock-IN or Clock-OUT for scheduled shifts.

⚠️

EVV Follow-Up Risk

Incomplete visit records can create EVV follow-up, billing questions, and client disputes.

MyShiftReminder is designed to reduce this follow-up work automatically.

Workflow

From schedule to confirmation — automatically.

MyShiftReminder sits beside the EVV, payroll, or scheduling system your agency already uses. It reminds caregivers to complete Clock-IN and Clock-OUT in that official system.

1

Add caregiver schedule

Enter each caregiver’s phone number, work days, Clock-IN time, Clock-OUT time, and preferred reminder type.

2

SMS before Clock-IN

A text goes out before the scheduled start time: “Your shift starts at 8:00 AM. Reply 1 after you Clock-IN.”

3

Confirmation received

When the caregiver replies 1, the dashboard marks the Clock-IN confirmation as received and no follow-up call is needed.

4

No reply? Short call

If there is no text reply, the system sends a short phone call reminder so your office does not have to chase manually.

5

Repeat for Clock-OUT

The same workflow runs before shift end, helping caregivers remember to Clock-OUT in your official system.

Dashboard status

See who confirmed, who needed a call, and which reminders still need attention.

Caregiver consent

Caregivers give SMS consent before recurring text reminders begin.

Reminder-only service

MyShiftReminder does not replace EVV, payroll, scheduling, HR, or visit verification systems.

Features

Simple by design. Reliable by default.

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SMS First

Caregivers get a text 5 min before a visit: 'Reply 1 when Clock-IN is done.' Quick, simple, trackable.

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Auto-Call Escalation

No reply to the SMS? A short phone call reminder goes out 3 minutes after shift time.

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Reminder Activity Tracking

See which caregivers replied to reminders and which reminders required a phone call.

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No App Required

Caregivers do not download anything. They just reply '1' to a text or answer a call.

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Any Phone Works

Smartphones, flip phones, basic phones. If it gets texts and calls, it works.

2-Minute Setup

Add caregivers, set times, done. No training, no onboarding sessions.

Reliable Delivery

Powered by Twilio — the same infrastructure behind Uber and Airbnb.

Clock-IN + Clock-OUT

Every visit covered — reminders go out before start AND end. Both tracked independently.

Who It's For

Built only for home care agencies

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Home Care Agencies

Caregivers visiting clients at home need reminders to Clock-IN and Clock-OUT in the official system your agency already uses. MyShiftReminder sends SMS and short phone call reminders before scheduled shifts start and end. It does not replace your EVV, payroll, or scheduling system.

Why Home Care Agencies Trust Us

Built on reliable SMS and phone call infrastructure

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Enterprise-Grade Reliability

Built on Twilio and Vercel — the same infrastructure powering Uber, Airbnb, and Fortune 500 companies.

Reliable Reminder Delivery

Designed to send reminders for scheduled shifts while recognizing carrier delivery can vary.

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Secure & Private

All data encrypted. Caregiver phone numbers are never shared or sold. Designed to support consent and opt-out best practices.

Pricing

One plan. Simple pricing.

Each caregiver gets an SMS before Clock-IN and Clock-OUT. No reply? Auto-call kicks in. Reminder tracking included. One price for home care agencies.

Per Caregiver / Per Month

SMS + short phone call reminders + reminder tracking. All included.

Team SizePrice / Caregiver
1 – 25 caregivers$4.00/mo
26 – 100 caregivers$3.50/moSave 13%
101 – 250 caregivers$3.00/moSave 25%
251+ caregiversCustomContact us

Every caregiver gets:

SMS reminder before Clock-IN
SMS reminder before Clock-OUT
Short phone call reminder if caregiver does not reply
Reminder tracking per caregiver
Custom schedule per caregiver
Any phone — no app needed
Caregiver response rate reports
Add or remove caregivers anytime
Start Free Trial — 7 Days Free →

No credit card during trial · Removals apply next billing cycle · Volume discounts applied automatically

Automatic monthly billing after trial. No contracts. No hidden fees. Caregiver removals apply on the next billing cycle.

Msg & data rates may apply · Reply STOP to opt out · Privacy Policy · Terms

Quick Examples

10 caregivers × $4.00$40/mo
50 caregivers × $3.50$175/mo
150 caregivers × $3.00$450/mo
300 caregivers × CustomCustom

FAQ

Common questions

Do my caregivers need to download an app?

No. They receive a text message or phone call. It works on any phone — smartphones, flip phones, even landlines for call reminders.

What if I add or remove caregivers mid-month?

Adding caregivers updates your paid plan for the current month. If you remove a caregiver during a billing month, that caregiver remains billable through the current monthly billing period and the change applies on the next billing cycle.

Can different caregivers have different schedules?

Yes. Each caregiver gets their own Clock-IN time, Clock-OUT time, work days, and reminder type (SMS, calls, or both).

Can I mix SMS and call caregivers on the same account?

Absolutely. Each caregiver gets SMS or a call reminder — same price. Caregiver A gets texts, Caregiver B gets calls. Your choice per caregiver, no price difference.

What happens after the 7-day free trial?

Plans start at $4/caregiver/month with volume discounts for larger home care agencies. Cancel anytime with one click — no contracts, no cancellation fees.

How reliable is the delivery?

We use Twilio messaging and voice infrastructure. Reminders are sent through reliable providers, while recognizing carrier delivery and phone availability can vary.

Is there a minimum number of caregivers?

No minimums. Whether you have 1 caregiver or 250+, pricing scales with volume discounts as your agency grows.

Start reminding caregivers before every Clock-IN and Clock-OUT.

Set up in minutes. Free for 7 days. No credit card required. Your caregivers can start receiving reminders after setup is complete.